Monday 10 June 2024

11-159 (7/6/24) -- Shopping Experiences

Today, I got out to do grocery and garden shopping, as well as printing of documents for meetings next week. One difficulty with grocery scanning duplicating items occurred during checkout. The clerk canceled the transaction once for this reason and it still happened, but I didn't notice until I got home. The most expensive item on the receipt was charged twice. So, I headed back to the store to get that rectified.  

An online order ran into difficulties when the company's updated website still produces difficulties for customers. Calling the customer service provided great support, as usual, and we were able to walk through the process with me noting the difficulties along the way for them to report to the IT staff. We got it all straightened out. I worry that this site is still difficult to use after almost 2 weeks -- layout, navigation, ability to checkout, and finding products to put into cart are all still difficult. The one improved item was logging in worked.  So, they still have a lot to do. 

The song shared today related to difficulty shopping but due to a physiological reason. Much of the challenges to finding things in person or online shopping are similar to what this song refers to -- frustrations of navigating shopping areas that may not be fully designed for the consumer and more for the corporations involved. Keep safe. Enjoy! 

Too High for the Supermarket -- The Uninvited



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